He shows an absolute lack of EMPATHY.
Money Heist Season 1, Episode 8
Show EMPATHY towards them
and let them know
Money Heist Season 3, Episode 4
I don't know, EMPATHY?
The Big Bang Theory Season 3, Episode 2
Y-You mean EMPATHY?
The Big Bang Theory Season 11, Episode 14
I have EMPATHY. Now watch.
The Big Bang Theory Season 9, Episode 13